Dunstan House Cancellation Policy

Once you make a reservation with us, rooms are held for your exclusive occupation in our reservation system. We do not have a policy of overbooking and guarantee your reservation.

Due to the nature of our business, cancellations affect us significantly. This is why we apply the following cancellation policy:

    1. A minimum of 10 days notice from check in time is required for the cancellation / amendment of a reservation over peak periods (eg: Holiday Weekends etc.)
    2. A minimum of 72 hours notice from check in time is required for the cancellation / amendment of a reservation over non-peak periods.
    3. A cancellation / amendment to a reservation (or an existing stay) advised outside the above time frames or a No Show will result in a Cancellation Fee charged equivalent to one nights tariff.